Question 1

What areas does SSPG serve?

Accepted Answer

Primarily South Mississauga, Etobicoke and West Toronto — generally south of Bloor to Lake Ontario. Projects outside the core area may be considered depending on the client, scope and scheduling. The service area can expand as crews and capacity grow.

Question 2

How do I inquire about a project?

Accepted Answer

Contact us by phone, email or the website inquiry form with your project details (photos welcome). We review the information, follow up as needed, and determine the appropriate next step together.

Question 3

What is the project process?

Accepted Answer

We discuss your property's needs, review findings and options with you, confirm scope, and coordinate the work and any required trades — keeping you informed throughout. The goal is a clear, straightforward experience.

Question 4

Do you offer a workmanship warranty?

Accepted Answer

Yes. SSPG offers a 1-Year Workmanship Warranty on qualifying workmanship. Some conditions and exclusions apply based on the nature and scope of the work.

Question 5

What service categories do you offer?

Accepted Answer

Four divisions: Whole-Home Services & Repairs; Interior Renovations & Restoration; Exterior Renovations & Outdoor Spaces; and Property Maintenance, Cleaning & Seasonal Services.

Question 6

Do you offer recurring property services?

Accepted Answer

Yes. We offer — and are expanding — recurring maintenance and seasonal service agreements for residential and managed properties: grounds care, snow/ice, seasonal cleanups, recurring cleaning, turnovers, inspections and preventative maintenance.

Question 7

Do you handle emergencies or after-hours calls?

Accepted Answer

Emergency & after-hours response is subject to availability. We may respond to urgent property issues such as flooding, active water intrusion and resulting property damage, and can coordinate specialized or licensed trade work where required.

Question 8

Is there a preferred-client program?

Accepted Answer

We may offer preferred-client rates and pricing considerations to established customers with an ongoing relationship. Eligibility and pricing are determined individually based on the client relationship and scope — we don't publish fixed tiers or dollar amounts.

Question 9

Do you work with residential and commercial clients?

Accepted Answer

Both. Current work is primarily residential — homeowners, landlords and property owners — and we're open to commercial maintenance, repairs, renovations and ongoing agreements as capacity grows.

Question 10

What payment methods do you accept?

Accepted Answer

Currently cash and e-transfer. Additional payment and financing options are being explored and will be advertised only once they are operational.

Good questions, straightforward answers

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